SASARAN MUTU DIVISI UMUM DAN KEUANGAN
No. |
Parameter Minimum |
Target Minimum |
||
Tahun 2016 |
Tahun 2017 |
Tahun 2018 |
||
Bidang Rumah Tangga |
|
|
|
|
1. |
Persentase |
72% |
80% |
82% |
2. |
Persentase |
85% |
90% |
95% |
3. |
Persentase |
90% |
90% |
95% |
4. |
Persentase |
90% |
90% |
95% |
Bidang Administrasi Umum |
|
|
|
|
5. |
Persentase |
85% |
90% |
100% |
6. |
Persentase |
85% |
90% |
100% |
7. |
Persentase |
85% |
90% |
100% |
Bidang Sumber Daya Manusia |
|
|
|
|
8. |
Persentase |
90% |
100% |
100% |
9. |
Kelengkapan |
3.6 |
3.7 |
3.9 |
10. |
Indeks kepuasan stakeholders |
3.2 |
3.3 |
3.5 |
Bidang Keuangan |
|
|
|
|
11. |
Penyelesaian |
100% |
100% |
100% |
12. |
Ketepatan |
80% |
85% |
90% |
13. |
Penurunan jumlah |
25% |
30% |
35% |
14. |
Ketepatan |
80% |
85% |
90% |
15. |
Indeks kepuasan stakeholders |
3,2 |
3,3 |
3,5 |